Refund Policy for Granola Life

Effective Date: [01/01/2025]

At Granola Life, we are committed to providing high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

• Time Frame: You have [30 days] from the date of purchase to initiate a return.

• Non-Returnable Items: Certain items are exempt from being returned, such as perishable goods (e.g., food, flowers), intimate or sanitary goods, hazardous materials, or flammable liquids and gases.

Return Process

1. Initiate Return: To initiate a return, please contact our customer service team at [insert email address] with your order number and reason for return.

2. Return Authorization: Once your return is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on how and where to send your item.

3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

• Inspection: Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10 business days].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [insert email address].

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check Bank Account: First, check your bank account again.

2. Contact Credit Card Company: Then contact your credit card company; it may take some time before your refund is officially posted.

3. Contact Bank: Next, contact your bank. There is often some processing time before a refund is posted.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Shop Granola Life
Email: shopgranolalife@gmail.com